Canon Group
Close Close
Menu Menu Close Close Search

Printer Help Starts Here

Print Assist is your one-stop destination for help with setting-up, replacing, or getting more out of your Canon Inkjet printer.

Print Assist icon
Learn how to set-up and make the most of your printer.
  • Form

    Making setup easier

    Our team has crafted some simple step-by-step tips and instructions to help you get setup and printing in no time. Get started by searching for your printer above.

  • Receipt

    Replacement Promise

    If your consumer inkjet printer is found to be defective within the applicable manufacturer warranty period, we’ll replace it with the same, or an equivalent model free-of-charge (excludes damage caused by external factors). To check your eligibility, please see warranty information inside the product box or visit* Please contact our friendly Print Assist Team via the form below to discuss support options.

    Disclaimer: Our replacement promise is in addition to your rights under Australian Consumer Law which, depending on the type of fault, includes repair, replacement or a refund. Available for eligible printers purchased in Australia from Canon Australia and its respective authorised retailers.

  • Money 

    Service & Support

    Should you not be eligible for our Replacement Promise, please contact our friendly Print Assist Team via the form below to discuss support options. Terms apply.

  • Form

    Product Recycling Programs

    Did you know that Canon offers access to free recycling services, not just for printers and cartridges, but for your other technology devices too? Discover how you can make a difference via our recycling programs.

Featured Article
How to Protect Yourself from Printer Set up Cybercrime
Need further assistance? Contact us via the form below.
Any personal information you provide will only be used to address your inquiry, and will be handled in accordance with our Privacy Notice